About Us Right to Information

Information about Consulate General of India, Durban
Under Section 4(1)(b) of the Right to Information Act, 2005

(i)  The particulars of its organizations,  functions and duties The Consulate General of India in Durban is headed by the Consul General. The functions of the Consulate include strengthening bilateral, multilateral, economic and cultural relations to ensure welfare of the Indian community in the provinces of KwaZulu-Natal, Eastern Cape and Free State to provide consular services.
(ii)  The powers and duties of its  officers and employees General Administrative powers are derived from IFS(PLCA) Rules, as amended from time to time. Financial powers of the officers of the Consulate have been detailed in the “Financial Powers of the Government of India’s Representative Abroad”. Other powers are derived from the Passport Act of India. The officers of the Consulate function under the guidance and supervision of the Consul General.
(iii)  The procedure followed in the  decision making process, including  channels of supervision and  accountability Decisions are taken under the instruction and supervision of the Consul General as per IFS(PLCA) Rules, Financial Powers of the Government of India’s Representative Abroad rules , and Passport Act of India.
(iv)  The norms set by it for the   discharge of its functions Norms are set under the instructions and supervision of  the Ministry of External Affairs, Government of India.
(v)  The rules, regulations, instructions,  manuals and records, held by it or  under control or used by its   employees for discharging its  functions IFS(PLCA) Rules; 
Financial Powers of Government of India’s
Representative Abroad; 
Passport Act/Manual, Visa Manual; 
Manual of Office Procedure; 
Other Central Government Rules and manuals.
(vi)  A statement of the categories of  documents that are held by it or  under its control

The categories of documents are as follows :

a. Unclassified documents, files, relating to Administrative/Establishment arrangements
b. Agreements and MOUs on bilateral matters signed in South Africa
c. Passport and Consular services application forms
d. Files and documents related to Commercial, Cultural, Information and other works of the Consulate General of India Durban

(vii)  The particulars of any arrangement  that exists for consultation with, or  representation by, the members of  the public in relations to the  formulation of its policy or   implementation thereof;

CGI Durban functions within the norms of India’s foreign policy formulated by the Ministry of External Affairs.

(viii)  A statement of the boards, councils, committees and other bodies  consisting of two or more persons  constituted as its part or for the  purpose of its advice, and as to  whether meetings of those boards,  councils, committees and other  bodies are open to the public, of the minutes of such meetings are  accessible for public;

Consulate General of India Durban interacts regularly with representatives of Indian Community organizations.

(ix)  A directory of its officers and  employees A directory is given here - https://www.cgidurban.gov.in/page/consulate-officials/
(x)  The monthly remuneration received by each of its officers and   employees, including the system of  compensation as provided in its  regulations; A statement of monthly remuneration is at Annexure  I.General Information 
(xi)  The budget allocated to each of its  agency, indicating the particulars of  all plans, proposed expenditures  and reports on disbursements made; -
(xii)  The manner of execution of subsidy programmes, including the amounts allocated and the details of   beneficiaries of such programmes; Consulate does not have any subsidy programme
(xiii)  Particulars of recipients of   concessions, permits or   authorizations granted by it; No concessions/permits or authorizations are granted  by the Consulate.
(xiv)  Details in respect of the information available to or held by it, reduced in an electronic format; Information available at : 
Website : www.cgidurban.gov.in 
Facebook: indiainsouthafrica- Consulate General of  India 
Twitter: cgidurban.com 
(xv)  The particulars of facilities   available to citizens for obtaining  information, including the working  hours of a library or reading room,  if maintained for public use; NA
(xvi)  The names, designations and other  particulars of the Public   Information Officers; Public Information Officer  
Mr. Amit Kumar Mal
Assistant Vice Consul (CPIO)
Consulate General of India, Durban-D1 Kingsmead  Boulvard (2nd floor), Kingsmead Office Park, Durban  4001, South Africa  
Telephone : +27-31-3350300 
email: protocol.durban@mea.gov.in

Appellate Authority: 
Mrs. Laitha J Ravichandar, Vice Consul  
Consulate General of India, Durban-D1 Kingsmead  Boulvard (2nd floor), Kingsmead Office Park, Durban  4001, South Africa  
Telephone : +27-31-3350300
(xvii)  Such other information as may be  prescribed and thereafter update  these publications every year Consulate’s website has information which is updated  on a regular basis.
(xviii)  Receipts & Disposal of RTI  applications & appeals (I) Details of applications received and disposed
(from 1 April 2022 to 31 March 2023
Applications received - 
Applications disposed - 

(ii) Details of appeals received and orders issued 
(from 1 April 2022 to 31 March 2023)
Appeals received - 0 
Appeals disposed - 
(xix)  Such other information as may be  prescribed NA

General Information  

Applications seeking information under the RTI Act, 2005 may be sent along with the prescribed fee in ZAR, equivalent to Indian Rs.10/- in cash/cheque or demand draft favouring Consulate General of India, Durban. [The rate of exchange for a particular month may be ascertained from the Consulate]. 

It may be noted that information provided under the Act is available to citizens of India only. Applications should be submitted along with documentary proof of Indian Citizenship (like copy of personal particulars pages of passport.) Full text of the RTI Act can be viewed at the website: https://rtionline.gov.in 

It may also be pointed out that as per 6(1) (a) of the RTI Act, 2005, a person who desires to obtain information under the Act is required to submit the application to the Public Information Officer (PIO) of the “concerned public authority”. Applicants are, therefor, advised to send their requests under the RTI Act to the Consulate. While section 6(3) provides for the transfer of an application by a receiving PIO to another [concerned] PIO, this is clearly meant to cover situations where the application is addressed to a PIO on the assumption that it has been directed to the concerned PIO. Where the information required obviously does not pertain to the Consulate, the application may be addressed to the concerned PIO directly. 

Facility of e-IPO for payment of fee under the RTI Act, 2005 

The Department of Personnel and Training and Department of Posts have launched a service called e IPO (Electronic Indian Postal Order) to enable Indian Citizens residing in India or abroad to purchase an Indian Postal Order electronically by paying fee on-line through e-Post Office Portal i.e. http://www.epostoffice.gov.in, to enable them to seek information under the RTI Act, 2005. It can also be accessed through India Post Website, i.e. www.indiapost.gov.in An e-IPO so generated must be used only once with an RTI application. 

The User needs to get himself registered at the website. He has to select the Ministry/Department from whom he desires to seek the information under the RTI Act and the e-IPO so generated can be used to seek information from that Ministry/Department only. A printout of the e-IPO is required to be attached with the RTI application. If the RTI application is being filed electronically, e-IPO is required to be attached as an attachment. For more details please visit the website http://www.epostoffice.gov.in 

This facility is only for purchasing an Indian Postal Order electronically. All the requirements for filing an RTI application as well as other provisions regarding eligibility, time limit, exemptions, etc. will continue to apply.

RTI Act - Annexure 1

RTI Act- Annexure 2

RTI Act- Annexure 3

RTI Act- Annexure 4

RTI Act- Annexure 5

RTI Act- Annexure 6

RTI Act- Annexure 7

RTI Act- Annexure 8

RTI Act- Annexure 9

RTI Act- Annexure 10

RTI Act- Annexure 11